Christopher Aloi

Experience

Date	Company	Position Held
09/2017 - Present	Bluetone Communications	Director of Engineering
09/2013 - 08/2017	Wholesale Carrier Services	Manager of Voice and Data Engineering
04/2009 - 09/2013	Alteva/WVT Communications	Manager of Engineering and Network OPS
03/2006 - 04/2009	USA Datanet	Voice Engineer
03/2005 - 03/2006	USA Datanet	Technical Support Engineer
11/2004 - 03/2005	USA Datanet	VoIP Support Specialist
11/2003 - 11/2004	USA Datanet	Senior Internet Support Specialist
08/2003 - 11/2003	USA Datanet	Internet Support Specialist

A proven leader and hands-on Engineer with the ability to adapt an evolving network landscape.
Experienced directing a geographically diverse team of engineers working to deliver high-quality results.
Responsible for the planning, provisioning, installation, monitoring, and management of high volume carrier grade TDM and IP networks across the United States.
Responsible for purchasing, system administration and support of production application servers running standard, proprietary and custom applications in physical, virtual and cloud-based environments.
Experienced managing and supporting carrier-grade telephony platforms including Sonus Networks class 5 suite and SBC’s, Broadview Silhouette Hosted PBX, 2600Hz Kazoo Hosted PBX, Bicom Systems PBX, Asterisk PBX and Freeswitch PBX.
Experienced with Sonus VBR and Transnexus least cost routing engines.
Developed internal and external web applications integrating multiple systems to facilitate a single portal for provisioning, monitoring and troubleshooting using NodeJS, MeteorJS and Python.
Designed, implemented and supported a high volume FreeSwitch cluster to provide wholesale fractional second dialer, fraud and loop protection with real-time blocking and alerting.
Designed, implemented and supported an Asterisk based cluster to provide advanced features/functionality to hosted SMB customers across Central NY.
Served in a sales engineer role attending executive level customer meetings, providing demos, answering questions, and writing statements of work.
Work directly with customers building long-term relationships from application design to implementation and support.
Proficient at network documentation and experienced with version control, change control and datacenter management.

Education and Training

2016 Bicom Systems

Bicom (Hosted PBX) platform training

2015 2600Hz

Kazoo (Hosted PBX) platform training

2014 Broadview Networks

Silhouette (Hosted PBX) platform training

2013 Ribbon Communications (Sonus Networks)

Session Border Controller (SBC52k) training and certification

2011 Ribbon Communications (Sonus Networks)

Access Solution (ASX) provisioning and maintenance

2006 Ribbon Communications (Sonus Networks)

Routing and Translations
Advanced Routing and Translations
Network Monitoring
Trunk group provisioning and maintenance

2003 ITT Technical Institute, Liverpool NY

A.A.S Information Technology Systems
Awarded the “Program Chair award for outstanding performance”

Interests and Side Projects

Volunteer for the National Center for Missing and Exploited Children helping to organize a yearly 100 mile cycling event raising awareness and helping educate the local community. As part of this effort I visit local schools and take part in assemblies focused on keeping kids safe online.
Avid bicyclist
Electronic prototyping using the Arduino platform
Open-source development
Photography

Contact

Christopher Aloi
Syracuse NY
315 569 4033
ctaloi@gmail.com